Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure timely delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Do you restock items that are sold out?
Many of our signature pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
What materials do you use in your garments?
MrsPoindexter prioritizes high-quality textiles, including organic cotton, premium silk blends, and sustainable synthetics. Material details are listed under each product description.
How should I care for my MrsPoindexter pieces?
To maintain the longevity of your garments, we recommend following the specific care instructions on the inner label. Most items prefer cold delicate cycles or professional dry cleaning.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.